“Managing process variations has always been a huge problem,” says Promapp CEO Ivan Seselj. “It is unnecessarily complex, costly, and inconsistent, particularly for companies which are multi-nationals, have numerous locations, or offer multiple core products or services.”
The Promapp PVM Module addresses all of these issues by recognising standard processes and either managing or eliminating process variations.
Unlike competing products, the Promapp PVM Module enables the standardisation of processes across the entire company, while simply incorporating process variations to meet the requirements of a specific corporate location, product, or customer if necessary. It also enables companies to customise activities and manage service delivery for key customers. This is particularly useful for internal or external shared service providers.
“Simplifying the management of process variations allows companies to save both time and money, while enabling them to control and improve customised services and activities,” Seselj explains.
BPM experts who previewed the Promapp PVM Module agree. IDC market analyst Joseph Hsiao notes, “Managing process variations is a big issue for multi-national enterprises who need to enable a certain level of localisation. Most companies are challenged with business process mapping – standardising business processes and creating a single source of truth. That is what Promapp does really well.”
Steve Stanton of FCB Partners concurs, adding, “Ninety percent of the organizations I know have failed at standardisation. The fact that Promapp can identify and calculate the cost of process variants is very powerful.”
Promapp clients who have been given pre-launch access to PVM are also impressed.
Neal Ross, Director, IT & Services, Konica Minolta Business Solutions Australia explains, “We have an APAC regional imperative to standardise business processes. The initial program to standardise our core processes on our ERP platform was successful from an IT perspective, however the impact of different business process requirements at a local level caused real problems for business users, service levels and costs.”
“We are establishing an APAC region Centre of Excellence which includes process management and governance,” he added, “Promapp’s Process Variant Management Module allows local owners to manage their variations, while allowing the Centre of Excellence visibility and governance of all regional processes.”
Promapp Solutions is changing the way companies with multiple locations or multiple products manage processes with the launch of its new Process Variant Management (PVM) software.