Annual Awards for Excellence 2008
Information Management
Sponsored by Telefónica O2 UK
Winner: Royal Mail

Royal Mail has implemented a new distribution centre as the nerve centre of their road transport network. This hub processes 65 million items of mail daily, serving 70 mail processing centres. The systems and processes have to manage 110 docks, handling 950 trailers. Royal Mail asked C3 Solutions to work with them on the yard management system. Simulations were used to evaluate scenarios. The results influenced the site design and vehicle schedules. Controllers, drivers and yard marshals use wireless hand-held devices to interact with the system and each other. Apart from achieving the required service levels, benefits have been realised in vehicle efficiency, operating costs and improved health and safety.


