Business Performance Management

Overview: Using key performance indicators (KPIs) can help to add real value to a business and ultimately to deliver success. Optimising performance and achieving great results depends on excellence in both management information systems and management responses. This course provides the tools that managers need to help their organisations succeed.

Learning outcomes: Managers will be able to achieve control of their processes and improve the performance of their team and the business.

Who this course is for: Professionals and managers in functional areas such as sales, operations, commercial and shared services.

If you are not a member of the Institute but would like to take advantage of this service and gain access to the full range of membership benefits, you can join as an Affiliate member online or, contact: Membership Services Department. Tel: 01536 740104 with your credit/debit card details.