Effective Communication

Overview: The way you communicate can affect every aspect of your work. If you think you are not being taken seriously, your ideas and inputs may be lost. This may not be because of the standard of your work, but because of the way you are putting yourself and your ideas across. To make an impact on your business and to achieve business goals, effective communication is key.

Learning outcomes: This course will help you to master the aspects of communication that will make you successful in your organisation:

• How to listen
• How to present
• How to write reports

Who this course is for: This course is aimed at staff in all functions at all levels, especially those wishing to improve their overall effectiveness.

If you are not a member of the Institute but would like to take advantage of this service and gain access to the full range of membership benefits, you can join as an Affiliate member online or, contact: Membership Services Department. Tel: 01536 740104 with your credit/debit card details.