Key Performance Indicators

Overview: KPIs enable us to control performance. They are powerful tools not because they tell us results, but because they enable us to change them. Drawing from over 25 years' experience of advising businesses how to make their plans a reality, Robin Tidd's advice is always firmly based in reality.

Learning outcomes: By linking short term results to longer term goals, KPIs are shown to be the key tool for management control.

Who this course is for: Senior managers or advisors who want to take on introducing KPIs into the medium sector business.

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