Negotiation Skills

Overview: Negotiation is a key part of every professional's life. How long will this take? Who will do it? How much will it cost? This course has, as its central premise, the idea that the best outcome for a negotiation is that both parties feel they have been successful.

Learning outcomes: It will help you to plan for negotiations, make sure the outcomes are successful and handle difficult situations when they arise.

Who this course is for: This course is aimed at all those whose role includes a level of negotiation with suppliers, partners or customers.

If you are not a member of the Institute but would like to take advantage of this service and gain access to the full range of membership benefits, you can join as an Affiliate member online or, contact: Membership Services Department. Tel: 01536 740104 with your credit/debit card details.