London’s online shoppers can now return unwanted items without leaving their home or office thanks to a new partnership between CollectPlus, the UK’s largest independent store based delivery and returns service, and Gett Delivery, the on-demand delivery service by the app Gett.
Customers who order multiple outfits to find the perfect look for that summer wedding or who fancy trying different shoe sizes, can now have return items picked up directly from where they are, at a time that suits them, and delivered to the nearest CollectPlus store. The handy new service will allow people in zones 1 and 2 of Central London to use the Gett app to return any unwanted items to more than 300 high street and online retailers, including John Lewis, New Look and ASOS. Coverage will soon expand to include zone 3 as well.
Time-poor Londoners who might not have time to leave work over their lunch-break or don’t want to walk to drop their returns off simply need to tap the Gett app and select the CollectPlus returns option to have their parcels collected within 10 minutes.
Available from 9am to 11pm, the convenient service is on offer 7 days a week for just £1.95 per parcel. Once a courier has been ordered, customers will receive a tracking number by SMS within one hour of the parcel being collected, allowing you to track the progress of your return on collectplus.co.uk.
Neil Ashworth, CEO of CollectPlus said: “Busy Londoners will all remember a time when they’ve bought a number of different items online, only to later return the items they didn’t want or need. Our new partnership with Gett Delivery is an ideal option for those who may not have the time to return these items in-store or at our network of over 6,000 locations across the UK.”
Matteo de Renzi, UK CEO of Gett said: “With hundreds of Gett Delivery couriers around London, we can take the hassle out of returning items by offering a service that comes directly to you. CollectPlus offer a great service and this new partnership will allow even more people to take advantage of it thanks to a friendly scooter courier ready to pick up your items for a very low fee.”
The service is currently being trialled for six months in Central London, with the view to expanding to other cities across the UK in the coming months. All parcels are fully tracked with £50 of insurance included for every parcel.
Across the UK, CollectPlus customers enjoy a high level of convenience no matter where they live, with most of the over 6,000 stores in its network open early until late, seven days a week. Over nine million people live within 300 metres of a CollectPlus store, and across the UK over 90% of the UK population in urban areas live within a mile of theirs.
By downloading the Gett app, anyone can access Gett Delivery’s on-demand delivery service for private consumers, businesses, retailers and restaurants. With hundreds of couriers around London Gett Delivery offers pickup in less than 10 minutes and delivery within the hour.