Northern has announced current route director at Network Rail, Matt Rice will join the team as COO in spring.
Matt will succeed Tricia Williams, who is stepping into Northern’s Managing Director role when current MD Nick Donovan leaves.
In the Chief Operating Officer role, Matt will lead all Northern service and engineering functions across the North of England, with the objective of delivering a stable and reliable service for customers.
Tricia Williams, incoming Managing Director of Northern, said: “Matt has extensive knowledge of the UK rail network and a clear understanding of the size and scope of our operation.
“What also became clear during the recruitment process was his steadfast commitment to understanding and enhancing the colleague experience for the teams he has led, recognising its importance and impact on the quality of service delivered.”
Commenting on his appointment, Matt Rice said: “I am really looking forward to joining the team at Northern and working with Tricia and colleagues across the region to deliver for our customers.
“I have spent my career focused on making things better and I am committed to fostering a positive workplace culture for all and delivering great rail services for people across the North of England.”