Augmented reality (AR) maps of six of Transport for Wales’ (TfW) biggest stations have been generated to help passengers feel more confident when using the rail network. The interactive maps can be used to locate key areas in the stations including customer information screens, lifts, toilets, help points and waiting rooms. 

Created by indoor wayfinding company Briteyellow, the first six maps to be created are of Cardiff Central, Cardiff Queen Street, Newport, Chester, Shrewsbury and Pontypridd.

Michael Davies, Insights and Innovation Manager at Transport for Wales, said: “These maps will enable customers to plan their journey through the station prior to their visit.

“It’s really a great step towards improving the experience and accessibility needs of our customers, and I’m looking forward to seeing it develop further.

“It’s been fantastic to continue to work with the Briteyellow team, who were part of the first group to take part in the Lab by TFW innovation accelerator programme.”