Bus Users has appointed Dawn Badminton-Capps to head up its work in England. The move follows a reorganisation that will see the group bring the structure of its England operations line with those of Wales and Scotland. 

Dawn officially takes up the role of Bus Users’ Director of England on 13 July. She will be responsible for leading the England team and developing the work of Bus Users across the UK. Claire Walters, Chief Executive of Bus Users, is looking forward to the appointment: “Dawn has extensive experience of the public and NGO sectors with particular strengths in community and stakeholder engagement and project management, skills we were specifically looking for with this role.

“Dawn will be leading the team in England and working closely with Bus User groups throughout the country to raise the profile of bus travel and improve the standard of bus services for everyone.”

While Dawn began her career as a science teacher, she has worked with a number of organisations including Building Futures East and Norwich City Council before eventually becoming Volunteer Delivery Manager with Home Group.

Dawn said: “I’m really excited about taking on this new role with Bus Users and look forward to supporting passengers to ensure they get the very best service possible.”

Bus Users is an independent group which champions the interests of bus and coach users and campaigns for better bus and coach services.